⚠️ SERVICE UPDATE: Verify your new login portal and update your profile. Please call or email us if you need assistance. All transactions remain unaffected.
Contact : +27 (0) 10 600 0400 | Monday - Sunday : 8:00 - 20:00 | Purchase 24 hours a day
Follow @ONLINEELECTRIC3Save time by using one payment portal
Simple payment process
Single payment for multiple prepaid products
Keep track of your payment history
Prepaid products recieved immediately via email or SMS
No registration costs or monthly subscription fees
Prepaid Electricity, Water, and Gas for 160 Municipalities and private metering utility providers.
With one normal EFT Payment Per meter, from your online banking.
All ESKOM prepaid meters across the country. Supported Municipalities, include Ekurhuleni, City of Cape Town, JHB City Power, Rustenburg, Tshwane, City of Matlosana, George, Buffalo City, Mbombela, Mangaung, Govan Mbeki, and many more.
Ideal for renting agencies and landlords
Our easy-to-use 24/7 self-help app and website is what sets us apart from our competitors!
We provide a pro-active service and failure notification service.
Our friendly, professional and knowledgeable customer service representatives.
No registration costs or monthly subscription fees.
Use our platform to view, resend previous vouchers and amend personal contact details instantly.
Use our EFTSecure payment product and let one payment do it all.
The EFTSecure product supports payments from 12 major banks
With one EFTSecure Online payment from our website or app, you can buy all your prepaid vouchers, and services.
To provide you fast and effective service we will need some information to make sure we can deliver your token to the correct meter.
Please take extra care when entering your meter number and selecting your municipality.
It is as easy as that! We have made online vending EASY, SAFE and SECURE. We serve thousands of satisfied customers every day.
Our highly trained support team is ready to assist you in having the best online experience ever! Feel free to contact us on 010 600 0400, email support@electricity.co.za or alternatively go to our support page. We are here to serve you
For those that prefer having a guiding hand and personal touch, our friendly call centre staff are available 7 days a week to assist you with anything you may need.
We specialize in the prepaid electricity environment and can advise you on all sales that were done trough us.
Full TopUp history, for all transactions available for registered customers.
No long queues or being on hold for hours. It's very easy to contact our call centre via telephone and email or Call-Me button from our web site.
Your electricity, airtime, data bundles, or Netflix vouchers are delivered instantly to your phone and email.
Your transaction details and information is transmitted over a secure connection.
No need to enter a PIN, voucher numbers or dial codes to activate your airtime, data bundle or SMS bundle.
You can TopUp multiple numbers, on different networks with different products, all at once.
Prepaid electricity and water is fast becoming the preferred method for utilities to collect payment in South Africa. Until very recent you could only buy prepaid electricity/water from your local council and some selected shops. This led to consumer frustration as the product was not freely available. After thorough market research and intensive technology development Electricity.co.za’s online electricity and now also water solution was launched.
We are providing a feature rich online and phone application self help service to our customers, a first for any online prepaid electricity service in the country.
The mission was to make prepaid electricity/water more available to the consumer without the trouble of leaving the comfort of your home. This is an easy to use online prepaid electricity service where you can check to see if you have any outstanding charges on your prepaid Profile and buy prepaid electricity by means of an EFT or deposit to our bank. We support 90% of the municipalities in South Africa.
This online prepaid electricity service is fast, safe and easy to use, CLICK HERE to view our electricity page and try our system for yourself.